Consumer Duty

Support and Guidance for Consumer Duty Implementation

Our team of compliance advisory experts can help you navigate through the complexities of the regime in the following ways:

• provide advice on all the elements of the Consumer Duty
• provide guidance and templates to implement the Consumer Duty
• provide training to senior management, stakeholders and employees
• advise on the systems and controls required to embed the Consumer Duty within your firm.

Waystone’s Comprehensive Consumer Duty Toolkit

Waystone has developed a comprehensive Consumer Duty toolkit which includes:

• FCA Consumer Duty implementation plan template and guide
• Consumer Duty rules mapping
• heat map and Gantt chart
• detailed guides on how Consumer Duty applies to your business.

If you would like further information on how we can provide a bespoke service to suit your requirements, please refer to our Consumer Duty scope analysis decision tree:

Consumer Duty Scope Analysis Decision Tree

Find out if your firm will be affected by using our complementary Consumer Duty Decision Tree.

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